A contract between the customer and Ben Squires Ltd will only exist once an order has been accepted and processed. The buyer’s credit card will then be charged for the value of goods plus the correct shipping fee. The customer’s statutory rights are not affected.
Our goods are provided to customers on the basis that title will not pass until a one-month time period has elapsed since the dispatch of the goods.
We accept most major credit cards.
Our website will try to display all items in our current range. We endeavour to hold all styles and sizes of products of items displayed on the website.
Prices and availability of goods are subject to change without notice.
Ben Squires cannot accept liability for a failure to comply with specific instructions stated in the garment or website. This statement does not affect the customer’s statutory rights.
Goods purchased on the website can be returned to us for a full refund or exchange within one month of the date of purchase, as long as they are in a saleable condition. For full details, please refer to our Returns & Refunds page
The Product
If you are not satisfied with your purchase for any reason, the product(s) may be returned to us in its original packaging where possible within one month of the purchase order number. An exchange or full refund will be given.
Every care has been taken to ensure that all descriptions and images on this website are correct.
Whilst the colour reproduction is a close representation a slight variation in actual goods may occur.
Our Service Promise
We endeavour to dispatch orders within 5 working days. if you need the item(s) for a specific date please contact the professional shop on 01253 720094. An item returned for exchange if in stock will be dispatched the next working day. Any further information can be obtained by calling 01253 720094 or emailing professional@royallytham.org
Security
Ben Squires is responsible for all transactions that are carried out on the website.
We go to great lengths to ensure the security of your orders and all orders are transmitted over a secure connection. Our online store is maintained on a secure server and no credit card details are stored on our systems.
In order to ensure that all your transactions are safe and secure, we employ the latest SSL (Secure Socket Layer) technology. SSL (Secure Socket Layer) is the standard security technology for establishing an encrypted link between a web server and a browser. This link ensures that all data passed between the web server and browsers remain private and integral. SSL is an industry standard and is used by millions of websites in the protection.
We use a payment gateway company called Sage Pay to obtain your credit card details on their secure servers. Sage Pay are a highly regarded company and use the very latest encryption techniques to make sure that your details cannot be obtained by illegal method
of their online transactions with their customers.
Your Personal Information
Ben Squires will always treat all of your personal information with complete confidentiality and in full compliance with all UK Data Protection legislation.
In order that we may provide the best possible service to our customers, we may collect and keep certain information in relation to the products that you purchase, and also your billing and delivery information. However, under no circumstances will Ben Squires sell your private information to other businesses or third parties without your express prior permission.
If you do not wish to receive any promotional communications from Royal Lytham Professional Shop, then please contact professional@royallytham.org
For further details regarding the use of your personal information, please refer to our Privacy Policy page
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